OUTSTAFFING

BORN Group collaboration:

Assembling a high-level development team for high-end projects

BORN Group collaboration: Assembling a high-level development team for high-end projects | Dinarys case study
BORN Group collaboration: Assembling a high-level development team for high-end projects | Dinarys case study

BORN GROUP COLLABORATION:

Project summary

High-end projects require development partners who can operate at the same delivery standards, regardless of company size. Dinarys partnered with BORN Group by providing top-tier specialists who seamlessly integrated into their workflows and delivered the level of quality their high-profile clients expect.

BORN Group project summary | Dinarys case study

Collaboration period

February 2021 — July 2024

Core technology

SFCC

Services provided

  • Business analysis

  • Front-end architecture

  • Front-end development

  • Back-end development

  • Web development

  • UI/UX design

Budget range

$501K – $1M

Team size

12 senior-level experts from Dinarys

BORN Group 🤝 Dinarys:
Shared success

BORN Group 🤝 Dinarys:Shared success
BORN Group and Dinarys: Shared success | Dinarys case study
  • A 1-year agreement grew into a successful 3-year partnership

    built on trust, continuity, and mutual respect

  • 15+ enterprise projects

    completed with the involvement of Dinarys SFCC experts

  • 0 specialists replaced

    throughout the whole collaboration period

The guys from Dinarys made a significant contribution to our project, helped us to streamline the development process, and simply enjoy the results. I’m completely satisfied with our partnership.

The guys from Dinarys made a significant contribution to our project, helped us to streamline the development process, and simply enjoy the results. I’m completely satisfied with our partnership.

Mark Cotton | Frontend Development Practice Lead at BORN Group

Mark Cotton

Frontend Development Practice Lead at BORN Group

About
BORN Group

BORN Group is a global digital and ecommerce agency that specializes in designing and building enterprise-level commerce solutions. The company delivers end-to-end digital transformation services, from strategy, design, and content production to technical implementation.

Projects we worked on together

Over the years, our Salesforce Commerce Cloud (SFCC) specialists have become part of numerous digital transformation initiatives led by BORN Group. Below are just a few examples of the domains where our developers have helped to enhance performance, scalability, and business operations:

  • TYPE OF CLIENTS:

    Forbes 100 Fashion and luxury brands

    Forbes 100 Fashion
    and luxury brands

    SCOPE OF WORK:

    Supporting international fashion and luxury brands in upgrading their Salesforce Commerce Cloud platforms for smoother omnichannel performance.

  • TYPE OF CLIENTS:

    Flagship jewelry brands

    Flagship jewelry
    brands

    SCOPE OF WORK:

    Modernizing digital architecture and commerce operations for an international jewelry company with multiple regional branches.

  • TYPE OF CLIENTS:

    Globally recognized food companies

    Globally recognized
    food companies

    SCOPE OF WORK:

    Assisting enterprise food brands in improving their online sales infrastructure and optimizing B2B/B2C commerce flows on SFCC.

  • TYPE OF CLIENTS:

    Long-established department store chains

    Long-established
    department store chains

    SCOPE OF WORK:

    Contributing to digital transformation programs for global retail networks by modernizing legacy ecommerce environments and storefronts.

  • TYPE OF CLIENTS:

    Enterprise-level communication and satellite service providers

    Enterprise-level
    communication and
    satellite service providers

    SCOPE OF WORK:

    Enhancing ecommerce functionality and internal process automation for global communication and satellite technology companies.

  • TYPE OF CLIENTS:

    Fortune 500 Home improvement brands

    Fortune 500 Home
    improvement brands

    SCOPE OF WORK:

    Developing and supporting scalable SFCC solutions for international home decor and accessories companies to improve site performance and maintain brand consistency across regions.

What BORN Group looked for in an outstaffing partner

Turning challenges into criteria:

What BORN Group looked for in an outstaffing partner

Our client was managing multiple enterprise-scale ecommerce implementations simultaneously, each involving:

  • complex system integrations

    complex system integrations

  • high user loads

    high user loads

  • demanding delivery schedules

    demanding delivery schedules

Their internal teams were experienced but stretched thin — and scaling with new full-time hires wasn’t a viable option given project timelines, onboarding complexity, and compliance requirements.

BORN Group needed an external partner capable of supporting their in-house structure with stable, senior-level talent who could start contributing fast and maintain enterprise-grade quality.

The real challenge wasn’t just finding developers — it was finding people who could think and work like enterprise employees, not short-term contractors.

The client’s expectations went far beyond coding skills. They wanted developers who could:

In other words, BORN Group was looking for a partner who could ensure long-term stability, trust, and predictability — a vendor whose specialists would blend into their teams seamlessly and stay committed over time.

Understand the dynamics of large accounts and internal communication protocols

Understand the dynamics of large accounts and internal communication protocols

Navigate multiple layers of stakeholders and project managers

Navigate multiple layers of stakeholders and project managers

Foresee delivery risks before they escalated

Foresee delivery risks before they escalated

Adapt to internal processes, documentation standards, and review cycles without friction

Adapt to internal processes, documentation standards, and review cycles without friction

Principles on which the Dinarys–BORN Group partnership was built

We had two main goals for this partnership:

Principles on which the Dinarys–BORN Group partnership was built | Dinarys case study

Finding developers

who not only had technical mastery of Salesforce Commerce Cloud but also experience working within enterprise environments, where every task must align with business processes, governance, and compliance.

Ensuring retention and continuity

so that knowledge, relationships, and delivery rhythm wouldn’t be lost to turnover.

“When working on projects like this, it’s actually all about you. Your enterprise client has already gone through their own path — they’re mature enough to know what they need and why they need it.<br><br> What they’re looking for in a software development partner is alignment on that same level of maturity: shared priorities, clear requirements, a common goal, and a sense of responsibility built on self-discipline, emotional intelligence, and control. We’re grown-ups in the business world — and your enterprise partner expects exactly that.”

“When working on projects like this, it’s actually all about you. Your enterprise client has already gone through their own path — they’re mature enough to know what they need and why they need it.

What they’re looking for in a software development partner is alignment on that same level of maturity: shared priorities, clear requirements, a common goal, and a sense of responsibility built on self-discipline, emotional intelligence, and control. We’re grown-ups in the business world — and your enterprise partner expects exactly that.”

Jane Vyshnova | CEO at Dinarys

Jane Vyshnova

CEO at Dinarys

Our cooperation with BORN Group was guided by a clear set of principles that shaped every stage of collaboration, from staffing and onboarding to day-to-day delivery:

PRINCIPLE I

Staffing the right people from the start

Principle disclosing Dinarys’ staffing practices | Dinarys case study

We began by assembling a team of senior SFCC developers with proven experience in large-scale enterprise projects. These were people who had already worked with structured corporate environments and understood:

  • documentation discipline
  • stakeholder communication
  • the importance of proactive risk management
  • how to be accountable for their own scope of work within a large project ecosystem

At Dinarys, staffing isn’t just about matching technology stacks; it’s about matching mindsets.

We select people who can confidently represent our company in front of enterprise clients — those who can not only deliver technically but communicate maturely, challenge ideas respectfully, and support decisions with reasoning.

We went through a multi-stage selection process that focused on both technical and interpersonal fit:

Stage

Workflow

1. Technical validation

Confirming senior-level SFCC expertise through practical tasks and comprehensive system design analysis by our senior technical leadership.

2. Enterprise readiness screening

Assessing familiarity with large-account practices such as version control policies, documentation discipline, sprint review etiquette, and cross-team communication.

3. Soft skills interviews

Evaluating developers on how they communicate, collaborate with stakeholders, and handle concerns early and constructively. One of the important skills we review during this stage is the ability to balance independence and teamwork. Developers we hire must have a strong sense of accountability and understand their zone of responsibility within their teams and their projects.

4. Cultural compatibility check

Ensuring each candidate can adjust to the client’s tone, values, and pace without friction.

Need to scale your team with developers who fit from day one?

Dinarys will handle the full staffing cycle — from vetting to onboarding — so you can focus on delivery:

Need to scale your team with developers who fit from day one?

Dinarys will handle the full staffing cycle — from vetting to onboarding — so you can focus on delivery:

01

Fast candidate selection based on technical and cultural compatibility with your team

02

Senior specialists experienced in enterprise-level communication and workflow alignment

03

Smooth onboarding, legal setup, and HR support handled entirely by Dinarys

PRINCIPLE II

Managing everything
behind the scenes

While the client focused on delivery, Dinarys handled everything else that made this cooperation sustainable. Our HR, legal, and operations teams took full responsibility for:

Legal and contractual management

Legal and contractual
management

including NDAs, payroll, and compliance

Onboarding and adaptation

Onboarding
and adaptation

ensuring each developer integrated smoothly into the client’s systems, workflows, and communication channels

Performance tracking

Performance
tracking

to monitor satisfaction and productivity on both sides

Employee support and social benefits

Employee support
and social benefits

to maintain motivation and prevent burnout

Knowledge preservation

Knowledge
preservation

so that project insights and context were never lost during transitions

Principle disclosing project management policies at Dinarys

Our behind-the-scenes infrastructure ensures that outstaffing never feels like outstaffing but instead feels like a well-managed internal team.

PRINCIPLE III

Retention as a core
strategy, not a metric

At Dinarys, retention is not a number we report; it’s a philosophy we practice. Enterprise clients value predictability, and you can’t be predictable if your team keeps changing.

That’s why we invest in long-term developer satisfaction through:

Thoughtful onboarding and adaptation

Thoughtful onboarding and adaptation

Every developer receives a structured onboarding process. We explain the client’s communication style, business context, and project goals so that they feel like part of the team, not just a hired resource.

Continuous HR and delivery support

Continuous HR and delivery support

Each engineer has an assigned HR partner and delivery manager who stays in regular contact throughout the project. This is about understanding workload, challenges, and morale early, before they grow into real issues.

Clear feedback and career visibility

Clear feedback and career visibility

We provide transparent feedback loops and regular performance discussions. Developers see how their work impacts the client’s success, what skills to grow next, and what future opportunities they can expect.

Professional growth and learning opportunities

Professional growth and learning opportunities

Access to training materials, internal mentorship, and peer knowledge sharing helps our engineers stay confident and up to date with technologies. Growth opportunities reduce turnover, as people stay where they can develop.

Emotional well-being

Emotional
well-being

We believe high-performing teams are healthy teams. That’s why we monitor work–life balance, celebrate milestones, recognize achievements, and step in quickly at the first signs of burnout or overload.

Stable environment and sense of security

Stable environment and sense of security

Developers know that Dinarys takes care of all administrative and legal matters, including payroll, compliance, documentation, and communication. This lets them focus on work and collaboration, not paperwork or uncertainty.

We make sure that every engineer we assign feels supported, seen, and connected to the bigger purpose of their work. In this project, that approach paid off:

We make sure that every engineer we assign feels supported, seen, and connected to the bigger purpose of their work. In this project, that approach paid off:

The initial one-year agreement turned into a three-year partnership.

The initial one-year agreement turned into a three-year partnership.

All developers remained within the client’s ecosystem for the entire duration.

All developers remained within the client’s ecosystem for the entire duration.

Internal teams began to treat our specialists as their own — not as external contractors.

Internal teams began to treat our specialists as their own — not as external contractors.

PRINCIPLE IV

Our work never ends

Most of what keeps enterprise partnerships strong never makes it into reports. What goes unnoticed are the quiet, consistent efforts that hold everything together:

HR specialists checking in regularly to catch early signs of fatigue or friction

HR specialists checking in regularly to catch early signs of fatigue or friction

Managers explaining the business context so that developers understand not only what they are building, but why

Managers explaining the business context so that developers understand not only what they are building, but why

Coordinators ensuring smooth communication between different departments and across time zones

Coordinators ensuring smooth communication between different departments and across time zones

Knowledge transfer processes that preserve continuity even when projects evolve

Knowledge transfer processes that preserve continuity even when projects evolve

The BORN Group logo
🤝
The Dinarys logo
What we’ve achieved

What we’ve achieved

In large-scale enterprise partnerships, success doesn’t just depend on technical expertise — it depends on stability, empathy, and understanding how people work together over time. The partnership we’ve built is seen in the following results:

  • The initial 1-year contract was extended to over 3 years of active cooperation.

  • 15+ enterprise projects were completed with direct participation of Dinarys developers.

  • 0 engineers were replaced during the engagement period.

  • The Dinarys team seamlessly integrated with the client’s internal teams and delivery workflows.

  • Our relationship was built on trust, continuity, and mutual respect.

Dinarys–BORN Group achievements | Dinarys case study
What made this cooperation last wasn’t just our technical match. It was shared responsibility, consistency, and the mutual understanding that reliability builds more value over time than speed ever could. We know that stability and trust can’t be rushed — they’re earned through showing up, delivering steadily, and treating the client’s goals as our own. That’s what turns a project into a partnership.

What made this cooperation last wasn’t just our technical match. It was shared responsibility, consistency, and the mutual understanding that reliability builds more value over time than speed ever could. We know that stability and trust can’t be rushed — they’re earned through showing up, delivering steadily, and treating the client’s goals as our own. That’s what turns a project into a partnership.

The Dinarys logo

The Dinarys Team

Looking for a reliable outstaffing partner who values long-term continuity as much as you do?

Dinarys will build and manage your outstaffed team as a seamless part of your organization:

Looking for a reliable outstaffing partner who values long-term continuity as much as you do?

Dinarys will build and manage your outstaffed team as a seamless part of your organization:

01

Senior-level engineers experienced in enterprise delivery and stakeholder communication

02

Stable, HR-supported collaboration designed for long-term retention and knowledge continuity

03

Smooth integration with your internal workflows, reporting, and governance standards

More outstaffing projects from our portfolio

Untamed: Assembling a senior-level engineering team for the UK pet brand | Dinarys case study

Untamed

Dinarys helped to power and optimize the ecommerce experience for a UK-based pet nutrition brand with fractional engineers.

  • Assembled a senior-level engineering team (front-end, back-end, DevOps) in under three weeks, taking full responsibility for recruitment, onboarding, payroll, and legal compliance

  • Integrated with the client’s internal teams, aligning with their delivery goals and implementing major initiatives: back-end refactoring, front-end optimization, deployment automation, and documentation

  • Ensured team stability through HR support, performance tracking, and continuous engagement so that engineers stay productive across multiple client projects without disrupting the development process

Read full case study Untamed
Kaizen: Staffing Salesforce integration specialists | Dinarys case study

Kaizen Technology Solutions

Dinarys partnered with Kaizen Technology Solutions to strengthen their delivery team with senior Salesforce integration developers.

  • Staffed the right Salesforce integration specialists within five business days, fully aligned with the client’s technology stack, processes, and Pacific Time Zone

  • Supported Kaizen’s projects in the healthcare domain by improving Salesforce integration quality, documentation consistency, and overall architecture stability

  • Improved the client’s architecture and process integration with enhanced solution design, smoother external system integrations, and team scaling

Read full case study Kaizen Technology Solutions
H1: Staffing senior Shopware developers | Dinarys case study

H1

Dinarys collaborated with a leading Netherlands-based ecommerce solutions provider to reinforce their internal engineering capacity through senior Shopware developers.

  • Recruited senior Shopware developers through a tailored three-stage process designed to match H1’s technology standards and internal culture

  • Integrated outstaffed specialists into H1’s teams with minimal disruption, aligning on workflows, tools, and governance to support enterprise-scale delivery

  • Supported ongoing talent stability and performance through proactive HR, knowledge continuity, and transparent collaboration for a long-term, scalable partnership

Read full case study H1