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Magento Support and Maintenance

Dinarys has 7+ years of experience in developing e-commerce solutions on the Magento platform. We know how important it is to create a functional product and maintain its smooth operation. For this reason, our company provides round-the-clock Magento support and maintenance even after the product's launch on the market to ensure the reliability and high performance of your online store.

Our Magento Support and Maintenance Services

Are you looking for a Magento developer to fix minor issues on your site? Do you want to ensure that your website is always up and running? If you don't maintain your website, you may lose a lot of customers. If users have problems with browsing your site, they may never come back. This is why you can just let Dinarys resolve all your technical and functional issues. By providing Magento maintenance and support services, we can offer you the following:

Magento Website Support and Development

Magento Website Support and Development

Our Certified Magento Developers can provide consulting services and build and deliver standard or custom Magento e-сommerce solutions for your business. Additionally, with our support plans, we constantly monitor the evolution of your Magento site.

Magento Website Maintenance

Magento Website Maintenance

We proactively keep your Magento 2 website up to date, stable, accessible, and always secure with our website maintenance plans. Our support services are carefully designed to meet the critical requirements of Magento websites in advance.

Magento SEO Optimization

Magento SEO Optimization

With our support plans, you can implement, improve, and maintain SEO best practices for your Magento site. Our SEO services are designed to increase your website's ranking on Google.

Emergency Support

Emergency Support

Website outages can result in massive losses of business and reputation. The time to market is another crucial factor in the overall effectiveness of marketing teams. Our Magento support team is ready to help resolve your website issues at any time.

Our Magento Support and Maintenance Process

We know how much technical problems, poor optimization, or lack of features (that your competitor has) can cost a business. Therefore, Dinarys strives to organize the Magento support process as simply and clearly as possible. Our Magento maintenance and support services consist of 5 steps that provide efficiency and a fast way to move forward from a problem to a solution.

STEP 1. You describe the problem.

STEP 1. You describe the problem.

When you need to fix or implement something, you identify and describe your problem in detail (if you have difficulty in expressing it, we can help).

STEP 2. We estimate the scale and make customized changes.

STEP 2. We estimate the scale and make customized changes.

Our Magento support team reviews your issue and provides you with a precise estimate of what needs to be done and how long it may take. After you receive our estimate and approve our recommended work volume, we start working to resolve the issue.

STEP 3. You approve the results.

STEP 3. You approve the results.

You review what we have fixed, optimized, or developed and either approve or reject it. In case of a defect, we return to the development stage until everything works perfectly.

STEP 4. It's live!

STEP 4. It's live!

After obtaining your approval, we implement the results of our work. You benefit from the changes.

Technologies We Use

At Dinarys, we constantly update our portfolio of methods, technologies, and approaches to achieve the best outcomes in solving business problems. Below, we present the main approaches that we implement in our projects with clients.

PROGRAMMING LANGUAGES

  • PHP
  • HTML
  • JavaScript

MOBILE

  • Kotlin (Android)
  • Swift (iOS)

FRAMEWORKS

  • Yii2
  • Laravel
  • Symphony
  • React
  • Angular

E-COMMERCE PLATFORMS

  • Magento
  • Shopware
  • Spryker
  • SFCC

DATABASES

  • MySQL
  • MongoDB
  • PostgreSQL
  • Percona
  • MariaDB
  • Oracle
  • MS SQL

CLOUD PROVIDERS

  • AWS
  • Google Cloud Platform
  • Microsoft Azure
  • Digital Ocean
  • Any private cloud

MICROSERVICES AND CONTAINERS

  • Kubernetes
  • Rancher
  • Docker Swarm
  • Docker Compose

CI/CD

  • Jenkins
  • Gitlab
  • Github
  • Teamcity
  • Circle CI
  • Travis CI
  • Bitbucket Pipelines

ORCHESTRATION AND AUTOMATION

  • Ansible
  • Puppet
  • Terraform
  • Packer
  • Consul

DEVOPS SERVICES

  • RabbitMQ
  • Apache Kafka
  • Apache Kassandra
  • Redis
  • Elk Stack
  • Memcached

MONITORING

  • Zabbix
  • Nagios
  • Traefik
  • Prometheus
  • Grafana

Mon Tresor Bebe

Benefits of our Magento Support and Maintenance Services

With our professional Magento maintenance services, you can ensure that your website runs smoothly around the clock. When running an e-commerce business, it's crucial to make sure that it operates as smoothly as possible – any downtime can result in lost sales. For this reason, we highly recommend that you hire a professional Magento maintenance support team to help your business perform at its best. Find out how these services can benefit your website:

Smooth and Tight Process

Our highly trained professionals ensure your smooth and efficient e-commerce website that is available to your customers at any time. We work tirelessly to keep your apps and extensions up to date and running at peak performance. A smooth and tight workflow helps you achieve all your business goals with minimal hassle and downtime. One of our specialists helps you quickly add more detailed troubleshooting information, which assists you in identifying current or potential issues that your site is experiencing or may encounter.

Professional Solution Specialists

Dinarys is a global leader in providing online store development solutions. We offer B2B and B2C solutions for businesses around the world. Furthermore, our after-sales service helps your business grow. Visit our website to find out what our clients say about our services! We also help our clients avoid costly and unnecessary features and find cost-effective and useful solutions that help improve their website performance.

Safety

Keeping your company safe is essential. By hiring a maintenance specialist, you can ensure that all your security checks and patches are up to date. Regular maintenance work can also help fend off any cyber attacks on your website.

Why Choose Us for Magento Support and Maintenance?

We know firsthand how important it is to maintain an e-commerce site after its product launch and project implementation, so we stay in touch with the business even afterward. We strive to make the process of working with us convenient and transparent. Our target is to meet and even exceed your expectations. To do this, we apply three main principles: flexibility, quality assurance, and transparency.

98+

98+ projects launched for US and European customers

7+

7+ years of experience

2+

Certified Google Cloud Partner

2+ years of growing DevOps Expertise

2+ years of growing DevOps Expertise

Certified Adobe Solution Partner

Certified Adobe Solution Partner

A unique approach to implementation rooted in design-thinking tactics and Agile methodology

Case Studies

Mon Tresor Bebe

Mon Tresor Bebe

Project goal

Upgrade the website functionality by transferring it to a more advanced platform, developing customized significant segments, and boosting retail sales functionality.

Solution

Determining the right third-party paid modules has helped efficiently expand the website functionality. The module has been customized in-depth, with specific changes to the existing Magento 2 core.

Result

The online store has acquired unique functionality and versatility. As a result, Mon Tresor Bebe has become a convenient place to shop, offering an accessible, simple, and intuitive user interface.

Kontakt Home

Mon Tresor Bebe

Project goal

Build a new online store based on Magento 2 and integrate it with the client's existing system.

Solution

Developing a new website that operates faster and smoother has higher security standards and provides broader capabilities for all kinds of users. Magento 2 has been chosen to implement flexible software with outstanding functionality and excellent performance.

Result

Kontakt Home has become a convenient, high-performance, online semi-marketplace with custom design and complex integrations. In general, the client has obtained a significant upgrade of its e-commerce business and the security of its online presence.

What Our Clients Say About Us

Leo Faria

Leo Faria

Founder NBS

“With the recently rising demand, we didn’t know where to go to scale our online commerce capabilities most appropriately, properly. We decided to hire this team according to recommendations from some trusted people. And we didn’t regret it a bit. We still have some work to do on our mobile website, for which I think we’ll turn to these guys once again.”

Carlos Kuk

Carlos Kuk

Founder RacePower

“An e-commerce store opening is always a major step of any business in the direction of further extension and growth. That’s why we were very careful when choosing specialists to handle the creation of our own e-commerce. To put it plain and simple, it was a total pleasure to work with the company we eventually went with. No deadlines were broken, no excessive situations took place. The whole project was a breeze, and now we have a great, smoothly running online shop.”

Jacky Yang

Jacky Yang

Director of Technology, SanMar

“Being an apparel company that distributes a wide selection of branded items, we decided to create a new website for the retail business of the company. Dinarys provided us with positive references from previous clients, so we had no doubt they have enough dedicated expertise to address our project and pain points. As a result, Dinarys has helped us expand our business and automate our process significantly. Everything has gone smoothly so far! We are completely satisfied.”

FAQs

We investigate each business case and form an optimal package of regular support activities individually. Then, you can send us a request with a brief outline of your current support needs and get a cost estimation.

The support cost depends on your requirement and the service you obtain from us. When it comes to support, every agency has its packages or costs, based on the conditions you have to choose from. The average monthly rate for a certified Magento partner is $179. As part of support, most if not all agencies require a minimum monthly commitment of 10 hours. With these numbers in mind, we can calculate a monthly price range of $1,700–1,800 for a typical minimum Magento support agreement.

Use the Magento maintenance CLI command to enable or disable Magento maintenance mode. --ip=<ip address> is an IP address exempt from maintenance mode (for example, developers doing the maintenance).

Let professionals meet your challenge

Our certified specialists will find the most optimal solution for your business.

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