Ecommerce Consulting Services: Clear Decisions from Audit to Delivery
We audit your business processes, store and systems, then recommend what to keep, what to change and how to deliver it, with costs and priorities.
Discuss your ecommerce challenge- 4.9/5 on Clutch
- 431+ projects delivered
- 14 years on the market
Trusted by
Partner of
- Adobe
- Shopware
- BigCommerce
- Shopify Plus
- Emporix
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4.9/5
Overall review rating by Clutch
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431+
Successfully delivered projects
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3.5 yrs+
Avg engagement duration
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14 yrs
On the market
When you need ecommerce consulting
Your store works, yet growth stalls, teams rely on workarounds and nobody agrees what to fix first.
Systems show different prices and stock
Your store, ERP and warehouse disagree on prices, stock or order status, and staff correct the gaps by hand.
Unsure whether to replatform
A new platform looks tempting, but you can’t tell whether a smaller change to the current one would do.
Too many requests, no roadmap
Marketing, sales and IT each want different changes, and without priorities, budgets get spread across too many small projects.
Ecommerce consulting use cases
Consulting pays off when a business decision depends on how your store, processes and systems work together.
Typical situations where ecommerce consulting delivers the most value:
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Platform choice before you invest
You need to know whether your current platform, a supported extension or a new platform fits your requirements and budget.
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Connecting your store and ERP
Orders, prices and stock move between your store and ERP by hand, and you need a plan for the integration.
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Adding a new sales channel
You plan B2B ordering, a marketplace or a new market and must check what processes and systems it requires.
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Auditing an existing store
Conversion, speed or stability has slipped, and you need an independent review of the code, UX and infrastructure.
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Planning a new online store
A retailer or brand starts selling online and needs requirements, a platform choice and a realistic launch roadmap.
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Taking over from another vendor
A previous agency has left, and you need to know what was built, what works and what to fix first.
Trusted in our clients’ own words
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5.0
What is most impressive is that they operate as a true strategic partner, not just a vendor.
The impact on our business has been transformative... Their proactive, forward-thinking approach is unique. They are constantly three steps ahead, bringing new ideas for our roadmap and pushing us to innovate in areas like customer journey, operations, and scalability.
Read full review
Tarek Yafi
Co-Founder at Undrgoods
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5.0
They are truly excellent in all aspects, and it’s a pleasure working with them.
They really care for the business and delivering great outcomes for us - they work work, diligently and strive for quality… Really experienced and right attitude of people: highly-skilled, intelligent, passionate about their work. Internal processes are excellent: well-organised, clear, repeatable.
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Dr. Petros Demetriades
CTO, Untamed Cat Food Ltd
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5.0
We especially liked their level of professionalism and attention to detail.
Dinarys effectively addressed all aspects of the project. The team’s ability to adhere to the agreed schedule was exemplary. Dinarys is very flexible and responds quickly to dynamically changing requests. All our expectations were met.
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Joseph Frank
CEO, Kaizen Technology Solutions
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5.0
Dinarys GmbH consistently meets our expectations and delivers high-quality work throughout the project.
They consistently prioritized our needs and vision. They were quick to adjust strategies when needed. They prioritized delivering high-quality work rather than rushing to meet quotas. Their team showed deep knowledge and skills in mobile app development.
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Yann Rigo
CIO, Panodyssey
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5.0
Their ability to communicate effectively while maintaining a positive attitude made the entire process smooth.
Dinarys brought extensive technical expertise to the table, consistently delivering solutions that met our needs with precision and innovation. One of the most unique aspects of working with Dinarys was the excellent "chemistry" between our team and theirs. This synergy made it easy to tackle challenges and move the project forward with confidence.
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Aaron Freitag
Managing Director, myfelt GmbH
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Read our reviews on Clutch
Compliance and partner status
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GDPR compliant
See our privacy policy -
HIPAA compliant
See our healthcare work -
Adobe Certified Solution Partner
As stated on our Clutch profile -
Shopware Certified Solution Partner
As stated on our Clutch profile -
Certified BigCommerce Partner
As stated on our Clutch profile
Agentic SDLC
AI-powered ecommerce consulting
AI helps our consultants analyze store data, map processes and compare platform features with your requirements. Consultants check every finding, and business decisions stay with your team.
Agents at every stage, engineers steering
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Plan
Agents draft specs, user stories and acceptance criteria from your tickets, docs and code. Engineers sharpen them with you.
- Claude Code
- OpenAI Codex
- MCP
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Audit and estimate
Agents map your codebase, dependencies and risky modules before we quote, so estimates rest on facts.
- Claude Code
- Cursor
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Build
Coding agents work in your repository with project rules and context. Engineers steer and own the design.
- Claude Code
- Cursor
- GitHub Copilot
- OpenAI Codex
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Test
Agents write unit and end-to-end tests with every change, so testing stops being the bottleneck.
- Playwright
- PHPUnit
- Pest
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Review and secure
Every pull request gets an AI review and a security scan. A senior engineer approves before merge.
- CodeRabbit
- Semgrep
- Snyk
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Ship and operate
Quality gates run in CI on every change. Agents help trace incidents from logs and alerts.
- GitHub Actions
- Sentry
- Langfuse
Agents take the heavy lifting. Senior engineers set direction, review every change and own what ships.
AI platform stack
What we use to build agents and AI features into stores, portals and back-office tools.
- Models
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- Anthropic Claude
- OpenAI GPT
- Open-weight models
- Agent frameworks
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- LangGraph
- OpenAI Agents SDK
- Claude Agent SDK
- Model Context Protocol
- Retrieval (RAG)
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- pgvector
- Qdrant
- Elasticsearch
- OpenSearch
- Enterprise AI cloud
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- Amazon Bedrock
- Azure OpenAI
- Evals and guardrails
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- Langfuse
- Promptfoo
- Evals in CI
- In commerce
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- Semantic search
- Recommendations
- Product content
- Support agents
- Demand forecasting
Engineering stack
The platforms and tools under every project.
- Commerce and PIM
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- Adobe Commerce (Magento)
- Shopify Plus
- BigCommerce
- Shopware
- Spryker
- Salesforce Commerce Cloud
- commercetools
- Pimcore
- Languages
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- PHP
- TypeScript
- Python
- Kotlin
- Swift
- Frameworks
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- Laravel
- Symfony
- Node.js
- React
- Next.js
- Vue
- Data
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- PostgreSQL
- MySQL
- MongoDB
- Redis
- Elasticsearch
- Kafka
- RabbitMQ
- Cloud and DevOps
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- AWS
- Google Cloud
- Azure
- Docker
- Kubernetes
- Terraform
- GitHub Actions
- GitLab CI
- Bitbucket Pipelines
- Monitoring
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- Grafana
- Prometheus
- ELK Stack
- Sentry
Our ecommerce consulting services
Choose one area or a full review. We start with workshops to understand your business, store and systems.
Business process consulting
- Analyze your current business model
- Define business requirements
- Assess market readiness
- Find omnichannel opportunities
Design and planning support
- Analyze your target audience
- Plan inventory and pricing strategy
- Design the customer journey
- Build the ecommerce and IT roadmap
Ecommerce technology consulting
- Recommend the right ecommerce platform
- Identify required system integrations
- Choose a cost-effective cloud setup
- Test store usability and performance
Operational consulting
- Supply chain and procurement planning
- Order management and distribution
- Marketing automation and personalization
- Data management and analytics
Our consulting process
We run only the audits your decision needs, then turn the findings into a roadmap with estimates.
1. Business audit
- Map processes and current workarounds
- Interview your team and stakeholders
- Review competitors and market context
2. Marketing and design audit
- Map customer segments and journeys
- Find UX and UI bottlenecks
- Check navigation, branding and SEO basics
3. Technical audit
- Review code, integrations and infrastructure
- Check performance and stability
- Assess security within an agreed scope
4. Roadmap and estimate
- Recommendations with alternatives and costs
- Priorities and dependencies for each step
- Resource estimate and project timeline
Ecommerce consulting case studies
Expertry
IT audit and roadmap for a RecruTech platform
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Stakeholder interviews and user behavior analysis
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Industry and competitor research
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Broken client flows identified
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Detailed report and implementation roadmap
SanMar
Store and ERP integration for a Canadian clothing retailer
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B2B site capabilities documented
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B2C store migrated from Magento 1 to 2
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Custom connector for the legacy ERP
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Real-time product and order exchange
Lappu
Market research and roadmap for a Shopify sticker shop
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Competitor and market review
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Features prioritized within the client’s budget
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Customer journey designed after the audit
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Shopify store with a custom configurator
Why companies choose Dinarys
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01
Delivery governance built into engineering
We bring structure, predictability, and control into software delivery.
Our approach is shaped by PMI-based project management, quality gates, risk management, and a success-first delivery culture.
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02
Accountable engineering
We do not only take tasks and write code.
We analyze the business and technical context, identify the real bottleneck, challenge weak assumptions when needed, and take responsibility for the technical outcome.
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03
Senior expertise for CTO-led execution
We support technical leaders with experienced engineers, architecture expertise, and practical roadmap execution.
This helps CTOs and Fractional CTOs stay strategic while having a reliable team to execute.
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04
Curated teams, not generic outstaffing
Every dedicated team is built around the client’s actual requirements, workflow, culture, risks, and delivery context.
We assess technical skills, soft skills, project fit, culture fit, communication style, and risk factors before proposing engineers.
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05
Practical AI, from the process
We start from the business process, compare platform features, ordinary automation and AI, and use AI only where it removes real work.
Every AI step gets quality checks and human oversight.
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06
A partner that has your back
Good delivery depends on trust, honest communication, and people who care about the outcome.
We stay close to the problem, speak openly, involve the right experts, and do not leave clients alone with delivery risk.
Ecommerce consulting FAQ
Business process, design and planning, technology and operational consulting, plus business, marketing, technical and design audits. You get a roadmap with priorities, costs and a timeline.
You can pay an hourly rate or a project fee. The total depends on the systems, processes and deliverables in scope, and we estimate it before work starts.
Check reviews, similar past projects and what the consultant actually delivered. Then compare proposals on the same scope, assumptions and deliverables, not on price alone.
Not always. We first check what your current platform, its extensions and your partners already cover. Replatforming makes sense only when a smaller change cannot solve the problem.
Yes. Our developers can deliver the roadmap, or you can hand it to your in-house team or another vendor. Consulting and implementation are scoped separately.
Your ecommerce lead, an operations or sales manager and an IT or ERP owner. The budget owner joins to approve the scope and the roadmap.
Discuss your ecommerce challenge
Tell us the decision you need to make, your platform and the systems involved. We’ll suggest where to start.