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E-Commerce Mar 14, 2020

Does your business need mobile website or app

Jane Vyshnova

Jane Vyshnova

CEO

Author

Does your business need mobile website or app

Content

  1. The right corner, mobile website
  2. The the left corner, Mobile app
  3. Round 1: The goal
  4. Round 2: New clients or old users?
  5. Summary

The increased number of mobile users has caused heated debates: what is more effective for business an app or mobile website?

Mobile channels should not be ignored for successful mobile strategy. Many businesses use both mobile apps and mobile websites.

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If you do not have a large wallet and you can’t invest in both mobile website and app, the choice should be based on such factors as budget, target audience and required features.

In this article, Dinarys team wants to share the experience in choosing between mobile apps and mobile websites and tips for your online shop.

The right corner, mobile website

A mobile website is the same website but with responsive design that fits all screens. Visitors should use the most of the content you have on your online shop.

Business should not ignore m-commerce and have a mobile website. In comparison to a mobile app, a mobile website has its strengths and weaknesses.

Strong points

Weak points

However, there are many mobile websites with poor optimization. When deciding between mobile website and app, remind that ads, popup notifications and useless content are not the best way to provide your customers with the smooth journey. 

If you don’t want your mobile website to be over-optimized, try to avoid over-designed layout and choppy animations.

The the left corner, Mobile app

A mobile app has many features a website has not and an e-commerce business can benefit from it. If you want to define, whether you need a mobile app or a mobile website, below we share the list of mobile device features you can use for an application.

Strong points

Weak points

Instead of mobile websites, mobile apps will help your customers to be engaged better and reach your content much faster. For an e-commerce business, push notification is a huge advantage. But consider that instead of a mobile website, a mobile app requires additional money and time.

Round 1: The goal

First of all, it is necessary to decide why a mobile app or a mobile website is for? It should be considered that instead of a mobile app, a web app is more effective for investments and will reach the wider audience. A mobile application is the best way to provide clients with native mobile device features.

Round 2: New clients or old users?

If your e-Commerce business is already preserved on the Internet, it is better to develop a mobile app because it engages more with your clients. According to comScore 2016 App Report, mobile users spend in 20 times more time on apps than mobile web visitors. That way mobile applications increase users’ loyalty, unlike websites with responsive design. 

             According to comScore 2016 App Report, mobile users spend in 20 times more time on apps than mobile web visitors

According to comScore 2016 App Report, mobile users spend 20 times more time on apps than mobile web visitors.

However, clients should consider that responsive websites viewable on smartphones might help online retailers reaching in 3 times more monthly audience than mobile applications.

         Responsive websites viewable on smartphones might help online retailers reaching in 3 times more monthly audience than mobile applications.

Responsive websites viewable on smartphones might help online retailers reaching in 3 times more monthly audience than mobile applications.

When choosing between an app and a mobile website, it is vital to understand both advantages and disadvantages of both solutions. If the client has unlimited budget and deadlines are not too strict, both app and mobile website should be implemented, however, with different purposes. But at the initial stage customers should choose between reaching more audience and providing customers with mobile device features.

Summary

Online retailers, who want to provide customers with leverage smartphones’ native features, should choose a mobile app. Still, if the business goal is to find new customers, mobile websites will be the better solution.

Dinarys team can provide both mobile apps and mobile websites development services for your eCommerce business. The best projects could be found in the portfolio under the link

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