Dinarys Rescue Team. Ecommerce project recovery.

Ecommerce Project Rescue: Get Your Store Back Under Control

Your previous vendor left the store unstable or locked? We fix critical flows first, prove each fix with tests, and hand over a store your team can run.

Talk to us about your store See rescue cases

4.9/5 on Clutch
431+ projects delivered
14 years on the market

Trusted by

Partner of

Adobe
Shopware
BigCommerce
Shopify Plus
Emporix

Critical flows first.

Checkout, imports, search, or integrations: we agree which flows matter and what “working” means for you.

Fixes you can retest.

Each failure is reproduced, fixed, and retested with the flows around it before it goes live.

A handover your team runs.

Your team deploys, checks, and recovers the store on its own, without the previous vendor.

Clients we’ve worked with

4.9/5

Overall review rating by Clutch
431+

Successfully delivered projects
3.5 yrs+

Avg engagement duration
14 yrs

On the market

Awards and partner status

Read our reviews on Clutch

When you need a project rescue

Three signs your store needs more than routine support. A single bug or a module update stays with your current team.

01

Incidents that keep coming back

Checkout errors, failed imports, broken search, or a failing integration return after every attempted fix.

We reproduce the failure and fix its cause, not the symptom.
02

A flow nobody owns end to end

Store, ERP, OMS, and CRM each have an owner, but the flow between them has none.

We take on the whole flow, across every system it touches.
03

Releases only the old supplier can run

Only the outgoing vendor knows how to deploy, so receiving the code does not give you control.

Your team learns to release and recover the store on its own.

Ecommerce project rescue
use cases

A rescue makes sense when the store keeps breaking after fixes, a vendor relationship has ended, or releases depend on one person or supplier.

Typical situations where a takeover delivers the most value:

Your vendor left or stopped responding

The previous agency or freelancer is gone, and nobody on your side can deploy, fix or explain the code that runs your store.
Fixes keep breaking other things

Every release creates new bugs in checkout, search or imports, and the team spends more time firefighting than improving the store.
No access to your own platform

Repositories, hosting or admin accounts sit with the old supplier, so you own the store on paper but cannot control it.
Integrations keep failing

Orders, stock or prices stop syncing with your ERP, CRM or payment provider, and the team fixes them by hand every day.
A launch or migration has stalled

A replatforming, upgrade or new store launch is months late, and you need a team that can take it over and move it forward.
The store is slow or unstable

Pages load slowly, the site goes down at peak times, and nobody can explain why or how to stop it.

Trusted in our clients’ own words

5.0

What is most impressive is that they operate as a true strategic partner, not just a vendor.

The impact on our business has been transformative... Their proactive, forward-thinking approach is unique. They are constantly three steps ahead, bringing new ideas for our roadmap and pushing us to innovate in areas like customer journey, operations, and scalability.

Tarek Yafi

Co-Founder at Undrgoods

Read full review
5.0

They are truly excellent in all aspects, and it’s a pleasure working with them.

They really care for the business and delivering great outcomes for us - they work work, diligently and strive for quality… Really experienced and right attitude of people: highly-skilled, intelligent, passionate about their work. Internal processes are excellent: well-organised, clear, repeatable.

Dr. Petros Demetriades

CTO, Untamed Cat Food Ltd

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5.0

We especially liked their level of professionalism and attention to detail.

Dinarys effectively addressed all aspects of the project. The team’s ability to adhere to the agreed schedule was exemplary. Dinarys is very flexible and responds quickly to dynamically changing requests. All our expectations were met.

Joseph Frank

CEO, Kaizen Technology Solutions

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5.0

Dinarys GmbH consistently meets our expectations and delivers high-quality work throughout the project.

They consistently prioritized our needs and vision. They were quick to adjust strategies when needed. They prioritized delivering high-quality work rather than rushing to meet quotas. Their team showed deep knowledge and skills in mobile app development.

Yann Rigo

CIO, Panodyssey

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5.0

Their ability to communicate effectively while maintaining a positive attitude made the entire process smooth.

Dinarys brought extensive technical expertise to the table, consistently delivering solutions that met our needs with precision and innovation. One of the most unique aspects of working with Dinarys was the excellent "chemistry" between our team and theirs. This synergy made it easy to tackle challenges and move the project forward with confidence.

Aaron Freitag

Managing Director, myfelt GmbH

Read full review
Read our reviews on Clutch

Compliance and partner status

GDPR compliant
See our privacy policy
HIPAA compliant
See our healthcare work
Adobe Certified Solution Partner
As stated on our Clutch profile
Shopware Certified Solution Partner
As stated on our Clutch profile
Certified BigCommerce Partner
As stated on our Clutch profile

Get control of your store back

A rescue ends when your own team can release, check, and recover the store. Without the previous vendor.

Talk to us about your store

How the takeover works

Five steps from first access to a store your team runs. Each step ends with results you can check.

01

Access and ownership

We list repositories, environments, integrations, and accounts, and confirm who may change and release the store.
02

Find the real failure

We reuse your incident history and earlier audits, reproduce the failure, and plan the first fix. No default rewrite.
03

Fix the critical flow

Each fix is tested with agreed test data, failure cases, and nearby flows, including integration timeouts and retries.
04

Your team runs a release

Your team deploys, checks the fixed flow, and recovers it from our written guide. We record the result.
05

Close the remaining gaps

Every step only the old vendor could do is closed before handover, or gets an owner and a plan.

Who works on your project

Three roles on our side. The proposal lists the actual people and their availability.

Coordinates

Delivery lead

Keeps findings, decisions, tests, and blockers in one shared record your team can check at any time.

Outcome:
one record you can inspect.
- Reporting rhythm agreed up front
- Release windows and change rules agreed
- Every blocker raised with its owner
Repairs

Commerce and integration engineering

Reproduces the failure, keeps the code and data that still work, and fixes the critical flow.

Outcome:
targeted fixes, not a default rewrite.
- Checkout, imports, search, and integrations
- Clear view of code worth keeping
- Timeouts, retries, and order-state handling
Verifies

QA and release

Tests every fix with agreed data and writes the release and recovery guide your team uses.

Outcome:
tests your own team can rerun.
- Agreed product and query set for search
- Regression checks around each fix
- Rollback kept separate from order reconciliation

What you get at handover

Every output comes with a test or a record, so you can check the result instead of trusting it.

The first scope covers one store, its critical flows, the connected systems, and what “working” means for your operations.

01

A map of every system, who owns it, and who may change or release it.
02

The reproduced failure, its causes, and an honest view of which code is worth keeping.
03

The critical flow fixed, with test data, expected results, and regression checks you can rerun.
04

A written release and recovery guide, proven in a practice run by your own team.
05

Clear rollback rules: what a rollback restores, and how later orders and payments are reconciled.
06

A list of every remaining vendor-only step, each with an owner and an agreed plan.

Scope your rescue

Rescue case studies

Two engagements where Dinarys took over or reinforced delivery on a live system.

iSi Group

SAP BW/BI support and S/4HANA transition analysis for an international manufacturer

Enterprise systems
SAP support
Modernization readiness

What we delivered:

SAP BW/BI support for daily monitoring, incident response, and reporting stability
SAP landscape analysis covering data flows, dependencies, integrations, and S/4HANA readiness
High-level roadmap for future reporting module migration

Results that matter:

40% reduction in weekly support effort
0 escalations from operational managers
Clearer visibility into reporting dependencies and modernization risks

Read the case study

Untamed

Dedicated engineering team for Fractional CTO-led ecommerce growth

Dedicated team
Fractional CTO execution
Shopify engineering

What we delivered:

Fractional development team staffed in under three weeks
Shopify, backend, frontend, DevOps, and QA engineering support
Subscription, storefront, infrastructure, and deployment improvements

Results that matter:

Team expanded from 6 to 9 people as the partnership grew
100% deployment success rate after CI/CD and DevOps improvements
On-time delivery within the agreed budget

Read the case study

Why companies choose Dinarys

01

Delivery governance built into engineering

We bring structure, predictability, and control into software delivery.

Our approach is shaped by PMI-based project management, quality gates, risk management, and a success-first delivery culture.
02

Accountable engineering

We do not only take tasks and write code.

We analyze the business and technical context, identify the real bottleneck, challenge weak assumptions when needed, and take responsibility for the technical outcome.
03

Senior expertise for CTO-led execution

We support technical leaders with experienced engineers, architecture expertise, and practical roadmap execution.

This helps CTOs and Fractional CTOs stay strategic while having a reliable team to execute.
04

Curated teams, not generic outstaffing

Every dedicated team is built around the client’s actual requirements, workflow, culture, risks, and delivery context.

We assess technical skills, soft skills, project fit, culture fit, communication style, and risk factors before proposing engineers.
05

Practical AI, from the process

We start from the business process, compare platform features, ordinary automation and AI, and use AI only where it removes real work.

Every AI step gets quality checks and human oversight.
06

A partner that has your back

Good delivery depends on trust, honest communication, and people who care about the outcome.

We stay close to the problem, speak openly, involve the right experts, and do not leave clients alone with delivery risk.

Platforms we work with

The commerce platforms we take over, plus the release, container, and cloud tools around them.

Frequently asked questions

When do we need a rescue, not support?

When critical incidents keep returning, no one owns the full flow, or a vendor change blocks releases. A single bug belongs with your current support. Our recurring store-failure guide helps you decide.

What does the first scope include?

One store, its critical flows, the connected systems, and what “working” means for you. A full rebuild or open-ended support is not included. For the wider choice, see our fix, refactor, or replatform comparison.

Will you start with a new audit or a rewrite?

Neither by default. Bring your incident list, release history, and earlier audits; we keep the findings that still hold. Then we reproduce the failure and fix it.

How do you set the price and timeline?

We look at your critical flows, incident and release history, earlier findings, and connected systems. The proposal then sets the team, milestones, timeline, and price. A bug count alone cannot price a rescue.

How do we know the handover worked?

Your team proves it. In a practice run, they deploy, check the fixed flow, and recover it from our written guide. We record the result and list any step still open.

What if the old vendor won’t give access?

We work only through accounts your company controls or access it legally delegates. If authorization is missing, that work stops. Disputes over code or account rights go through legal channels, not workarounds.

Tell us what is broken

Tell us which flow keeps failing and what changed recently. We agree a secure way to share access before any work starts.

Talk to Dinarys about your store

Ecommerce Project Rescue: Get Your Store Back Under Control

When you need a project rescue

Incidents that keep coming back

A flow nobody owns end to end

Releases only the old supplier can run

Ecommerce project rescue use cases

Your vendor left or stopped responding

Fixes keep breaking other things

No access to your own platform

Integrations keep failing

A launch or migration has stalled

The store is slow or unstable

Trusted in our clients’ own words

What is most impressive is that they operate as a true strategic partner, not just a vendor.

They are truly excellent in all aspects, and it’s a pleasure working with them.

We especially liked their level of professionalism and attention to detail.

Dinarys GmbH consistently meets our expectations and delivers high-quality work throughout the project.

Their ability to communicate effectively while maintaining a positive attitude made the entire process smooth.

Compliance and partner status

Get control of your store back

How the takeover works

Access and ownership

Find the real failure

Fix the critical flow

Your team runs a release

Close the remaining gaps

Who works on your project

Delivery lead

Commerce and integration engineering

QA and release